J.N. Anderson and M.A. Jack, "Dressing the Virtual Teleshoppe User", Proc. European Conf. on Multimedia Applications, Services and Techniques (ECMAST'96), pp.293-303, May 1996.

J.N. Anderson and M.A. Jack, "A Fast Collision Detection Technique for Modeling Virtual Clothing", Proc. Eurographics UK 1997 Conference, March 1997.

J.N. Anderson and M.A. Jack, "A Virtual Mannequin Service Using the FIGMENT Scheme", International Journal of Virtual Reality, vol.3, no.2, 1997.

J.N. Anderson, "Fast Physical Simulation of Virtual Clothing based on Multilevel Approximation Strategies" (PhD thesis, University of Edinburgh), 1998.

J.N. Anderson and M.A. Jack, "FIGMENT: A Basis for Interactive Virtual Mannequin Services", Proc. 1998 IEEE Second Workshop on Multimedia Signal Processing, pp.187-192, December 1998.

J.N. Anderson, R.A. Vincent and M.A. Jack, "Usability Assessment of Collaborative Shared-Space Telepresence Shopping Services", Proc. 4th European Conf. on Multimedia Applications, Services and Techniques (ECMAST'99), pp.15-25, May 1999.

J.N. Anderson, N. Ashraf, C.L. Douther and M.A. Jack, "A Participatory Design Study of User Requirements for a Shared Virtual Meeting Space", Proc. 3rd International Workshop on Presence (PRESENCE 2000), March 2000.

J.N. Anderson, N. Ashraf, C.L. Douther and M.A. Jack, "Presence and Usability in Shared Space Virtual Conferencing: A Participatory Design Study", CyberPsychology and Behaviour, vol.4, no.2, pp.287-305, 2001.

J.N. Anderson, N. Davidson, H. Morton and M. Jack, “Language learning with interactive virtual agent scenarios and speech recognition: lessons learned.”, Computer Animation and Virtual Worlds, vol. 19, pp.605-619, 2008.

N. Ashraf, J.N. Anderson, C.L. Douther, I.G. McKay, M.A. Jack and P. Platt, "Longitudinal study of habituation and participatory design for multi-user shared virtual environments", International Journal of Virtual Reality, vol.5, no.1, 2001.

P.C. Bagshaw, S.M. Hiller and M.A. Jack, "Enhanced pitch tracking and the processing of F0 contours for computer aided intonation teaching", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.1003-1006, September 1993.

F. Carraro, "On the Design of Visual Feedback for the Rehabilitation of Hearing-Impaired Speech" (PhD thesis, University of Edinburgh), 1997.

S.D. Collin, M.A. Jack and J.N. Anderson, "Comparison of the Effectiveness of Single and Multiple 3D Embodied Synthetic Agents in eBanking", Proc. Third International Conference on Intelligent Agents, Web Technology and Internet Commerce (IAWTIC 2004), pp.564-575, July 2004.

B.R. Cowan, L. Vigentini & M.A. Jack, “Exploration of the relationship between anxiety and usability evaluation - an online study of Internet and wiki anxiety”, Proceedings of IADIS International Conference on Interfaces and Human Computer Interaction 2008, Amsterdam, Netherlands, pp.69-76, July 2008.

B.R. Cowan, L. Vigentini, and M.A. Jack, “Exploring the effects of experience on wiki anxiety and usability- an online study”. In Proceedings of the 23rd BCS Conference on Human Computer Interaction (HCI 2009), pp.175-183. August 2009.

N.A. Davidson, F.R. McInnes and M.A. Jack, "Usability of dialogue design strategies for automated surname capture", Speech Communication, vol.43, no.2, pp.55-70, June 2004.

N.A. Davidson and M.A. Jack, "Usability Evaluation of Dialogue Design Strategies for Information Delivery", HCI 2004, vol.2, pp.169-172, September 2004.

M.G. Di Benedetto, F. Carraro, S.M. Hiller and E.J. Rooney, "Vowel pronunciation assessment in the SPELL system", Proc. International Conference on Spoken Language Processing (ICSLP-92), pp.417-420, October 1992.

R.T. Dutton, J.C. Foster, M.A. Jack and F.W.M. Stentiford, "Identifying usability attributes of automated telephone services", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.1335-1338, September 1993.

R.T. Dutton, J.C. Foster and M.A. Jack, "Please mind the doors - do interface metaphors improve the usability of voice response services?", BT Technology Journal, vol.17, no.1, pp.172-177, January 1999 (online version).

K. Edwards, J. Laver, M.A. Jack and A. Simons, "The design and performance of two accent diagnostic `Shibboleth' sentences", Proc. Institute of Acoustics, vol.14, no.6, pp.199-206, November 1992.

K. Edwards, K. Quinn, P.B. Dalziel and M.A. Jack, "Evaluating commercial speech recognition and DTMF technology for automated telephone banking services", IEE Colloquium on Advances in Interactive Voice Technologies for Telecommunications Services, IEE Digest No. 1997/147, pp.4/1-6, June 1997.

J.A. Elliott, M.E. Forsyth, F.R. McInnes and N.W. Ramsey, "Parallelising k-means clustering on distributed memory MIMD computers", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.1627-1630, September 1993.

N. Foo, G. Douglas and M.A. Jack, “Incentive schemes in the financial services sector: moderating effects of relationship norms on customer-brand relationship”, International Journal of Bank Marketing, Volume 26, Issue 2. pp.99-118, May 2008.

M.E. Forsyth, A.M. Sutherland, J.A. Elliott and M.A. Jack, "HMM speaker verification with sparse training data on telephone quality speech", Proc. Australian International Conference on Speech Science and Technology (SST-92), pp.67-72, December 1992.

M.E. Forsyth and M.A. Jack, "Duration modelling and multiple codebooks in semi-continuous HMMs for speaker verification", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.319-322, September 1993.

M.E. Forsyth, A.M. Sutherland, J.A. Elliott and M.A. Jack, "HMM speaker verification with sparse training data on telephone quality speech", Speech Communication, vol.13, pp.411-416, December 1993.

M.E. Forsyth, P.C. Bagshaw and M.A. Jack, "Incorporating discriminating observation probabilities (DOP) into Semi-continuous HMM for speaker verification", ESCA Workshop on Automatic Speaker Recognition, Identification and Verification, pp.19-22, April 1994.

M.E. Forsyth and M.A. Jack, "Discriminating Semi-continuous HMM for speaker verification", Proc. ICASSP, vol.1, pp.313-316, April 1994.

J.C. Foster, "Between L and LP: A Theory of Word Order in Categorial Grammar", Word Order in Categorial Grammar: Proceedings of the workshop of Clermont-Ferrand on behalf of DYANA project, pp.59-79, 1992.

J.C. Foster, R.T. Dutton, M.A. Jack, S. Love, I.A. Nairn, N.A. Vergeynst and F.W.M. Stentiford, "Design and evaluation of dialogues for automated telephone services", Proc. Institute of Acoustics, vol.14, no.6, pp.629-635, November 1992.

J.C. Foster, R.T. Dutton, M.A. Jack, S. Love, I.A. Nairn, N.A. Vergeynst and F.W.M. Stentiford, "Intelligent dialogues in automated telephone services", in C. Baber and J.M. Noyes (eds), "Interactive Speech Technology: Human Factors Issues in the Application of Speech Input/Output to Computers", Taylor and Francis, London (ISBN 074840127X), pp.167-175, 1993.

J.C. Foster, F.R. McInnes, M.A. Jack, S. Love, R.T. Dutton, I.A. Nairn and L.S. White, "An experimental evaluation of preferences for data entry method in automated telephone services", Behaviour and Information Technology, vol.17, no.2, pp.82-92, March-April 1998.

J.L. Hieronymus, D. McKelvie and F.R. McInnes, "Use of acoustic sentence level and lexical stress in HSMM speech recognition", Proc. ICASSP, vol.I, pp.225-227, 1992.

S.M. Hiller and E.J. Rooney, "Teaching pronunciation with computer aids", in R.E. Asher and J.M.Y. Simpson (eds), "The Encyclopedia of Language and Linguistics", Pergamon Press, Oxford (ISBN 0080359434), pp.4528-4535, 1994.

S.M. Hiller, E.J. Rooney, J. Laver and M.A. Jack, "SPELL: An automated system for computer-aided pronunciation teaching", Speech Communication, vol.13, pp.463-473, 1993.

S.M. Hiller, E.J. Rooney, J. Laver and M.A. Jack, "An automated system for computer aided pronunciation teaching", Proc. Australian International Conference on Speech Science and Technology (SST-92), pp.658-663, December 1992.

S.M. Hiller, E.J. Rooney, J.P. Lefevre and M.A. Jack, "SPELL: An automated system for computer-aided pronunciation teaching", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.1343-1346, September 1993.

S.M. Hiller, E.J. Rooney, J.P. Lefevre and M.A. Jack, "SPELL: a pronunciation training device based on speech technology", Proc. Joint ESCA/NATO Workshop on Applications of Speech Technology, pp.131-134, September 1993.

S.M. Hiller, E.J. Rooney, R. Vaughan, M. Eckert, J. Laver and M.A. Jack, "An Automated System for Computer-Aided Pronunciation Learning", Computer Assisted Language Learning, vol.7, no.1, pp.51-63, 1994.

S. Hussain, "An Evaluation of Preprocessors for Neural Network Speaker Verification" (PhD thesis, University of Edinburgh), 1997.

S. Hussain, F.R. McInnes and M.A. Jack, "Comparison of Neural Network Techniques for Speaker Verification", Proc. Sixth Australian International Conference on Speech Science and Technology (SST-96), pp.245-250, December 1996.

S. Hussain, F.R. McInnes and M.A. Jack, "Improved speaker verification system with limited training data on telephone quality speech", Proc. European Conference on Speech Communication and Technology (Eurospeech 97), pp.835-838, September 1997.

M.A. Jack, J.C. Foster and F.W.M. Stentiford, "Design and Evaluation of Automated Telephone Services", IEE Colloquium on "Telecommunications, Consumer and Industrial Applications of Speech Technology", IEE Digest No. 1992/144, pp.611-614, 1992.

M.A. Jack, J.C. Foster and F.W.M. Stentiford, "Intelligent dialogues in automated telephone services", Proc. International Conference on Spoken Language Processing (ICSLP-92), pp.715-718, October 1992.

M.A. Jack, J.C. Foster and F.W.M. Stentiford, "Usability analysis of intelligent dialogues for automated telephone services", Proc. Joint ESCA/NATO workshop on Applications of Speech Technology, pp.149-152, September 1993.

M.A. Jack, M.S. Schmidt and K. Edwards, "ONOMASTICA: CD-ROM Pronunciation Dictionary", Proc. Second Language Engineering Convention, pp.187-193, October 1995.

J. Laver, S.M. Hiller, J. MacKenzie Beck, "Acoustic waveform perturbations and voice disorders", Journal of Voice, vol.6, no.2, pp.115-126, 1992.

J.P. Lefevre, S.M. Hiller, E.J. Rooney, J. Laver, M.G. Di Benedetto, "Macro and Micro Features for Automated Pronunciation Improvement in the SPELL System", Speech Communication, vol.11, pp.31-44, 1992.

J.P. Lefevre, M.A. Jack, C. Maggio, M. Refice, F. Gabrieli, M. Savino and L. Santangelo, "An interactive system for automated pronunciation improvement", Proc. International Conference on Spoken Language Processing (ICSLP-92), pp.409-412, October 1992.

L.A. Lindsey and M.N. Vieira, "Modulation Analysis - a new method for modelling and measurement of both the production and perception of vocal fold cycle perturbation", Proc. Larynx-97 Workshop, pp.65-68, June 1997.

L.A. Lindsey, C. Watson, M.N. Vieira and A.G.D. Maran, "The Edinburgh Voice Clinic Manager - a practical multimedia acquisition and database management system for the voice clinic", Proc. Larynx-97 Workshop, pp.33-36, June 1997.

S. Love, "The Role of Individual Differences in Dialogue Engineering for Automated Telephone Services" (PhD thesis, University of Edinburgh), 1997.

S. Love, R.T. Dutton, J.C. Foster, M.A. Jack, I.A. Nairn, N.A. Vergeynst and F.W.M. Stentiford, "Towards a usability measure for automated telephone services", Proc. Institute of Acoustics Speech and Hearing Workshop, vol.14, no.6, pp.553-559, November 1992.

S. Love, J.C. Foster and M.A. Jack, "On the effects of individual differences with reference to spoken language dialogue systems", Proc. Vienna Conference on Human Computer Interaction, VCHCI, pp.405-406, September 1993.

S. Love, R.T. Dutton, J.C. Foster, M.A. Jack and F.W.M. Stentiford, "Identifying salient usability attributes for automated telephone services", Proc. International Conference on Spoken Language Processing (ICSLP-94), pp.1307-1310, September 1994.

S. Love, J.C. Foster, M.A. Jack and F.W.M. Stentiford, "Assaying individual differences in spoken language dialogue systems", Proc. British Psychological Society, vol.3, no.1, pp.83, February 1995.

S. Love, J.C. Foster and M.A. Jack, "Assaying and isolating individual differences in automated telephone services", Proc. 16th International Symposium on Human Factors in Telecommunications (HFT'97), pp.323-330, May 1997.

S. Love, J.C. Foster and M.A. Jack, "Health warning: use of speech synthesis can cause personality changes", Proc. IEE/IOA Colloquium on State of the Art in Speech Synthesis, April 2000.

H.M. McBreen and M.A. Jack, "Evaluating the Boundaries of Natural Conversation with Synthetic Personae for Multi-Modal Human Machine Dialogue Applications", Proc. Seventh European Summer School on Language and Speech Communication, July 1999 (online copy (Word format)).

H.M. McBreen, P. Shade, M.A. Jack and P.J. Wyard, "Experimental Assessment of the Effectiveness of Synthetic Personae for Multi-Modal E-Retail Applications", Proc. Fourth International Conference on Autonomous Agents, pp.39-45, June 2000 (online copy (PDF)).

H.M. McBreen and M.A. Jack, "Animated Conversational Agents in E-Commerce Enterprises", Proc. Third Workshop on Human-Computer Conversation, pp.112-117, July 2000 (online copy (Word format)).

H.M. McBreen and M.A. Jack, "Empirical Evaluation of Animated Agents in a Multi-Modal E-Retail Application", Proc. AAAI Fall Symposium on Socially Intelligent Agents, pp.122-126, November 2000 (online copy (PDF)).

H.M. McBreen and M.A. Jack, "Evaluating Humanoid Synthetic Agents in E-Retail Applications", IEEE Transactions on Systems, Man, and Cybernetics, Part A, Systems and Humans, vol.31, no.5, pp.394-405, 2001 (online copy (PDF)).

H.M. McBreen, J.N. Anderson and M.A. Jack, "Evaluating 3D Embodied Conversational Agents In Contrasting VRML Retail Applications", Proc. Workshop on Multimodal Communication and Context in Embodied Agents, Autonomous Agent 2001, pp.83-87, June 2001 (online copy (PDF)).

H.M. McBreen, "Embodied Conversational Agents in eCommerce Applications", in K. Dautenhahn, A. Bond, D. Canamero and B. Edmonds (eds), "Socially Intelligent Agents - Creating Relationships with Computers and Robots", Kluwer Publications, ?? (ISBN ??), pp.??-??, 2002.

F.R. McInnes, "An enhanced interpolation technique for context-specific probability estimation in speech and language modelling", Proc. International Conference on Spoken Language Processing (ICSLP-92), pp.1491-1494, October 1992.

F.R. McInnes, "Entropy", in R.E. Asher and J.M.Y. Simpson (eds), "The Encyclopedia of Language and Linguistics", Pergamon Press, Oxford (ISBN 0080359434), pp.1140-1141, 1994.

F.R. McInnes, F. Carraro, S.M. Hiller and E.J. Rooney, "Evaluation and optimisation of a segmenter for a PC-based pronunciation teaching system", Proc. Institute of Acoustics, vol.14, no.6, pp.109-116, November 1992.

F.R. McInnes, J.A. Elliott, N.W. Ramsey, M.E. Forsyth, A.M. Sutherland and M.A. Jack, "A parallel processing keyword recogniser for Police National Computer enquiries", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.1841-1844, September 1993.

F.R. McInnes, L.S. White, J.C. Foster and M.A. Jack, "An Automated Style Checker for Human-Computer Dialogue Engineering", Proc. ESCA Workshop on Spoken Dialogue Systems, pp.149-152, May 1995.

F.R. McInnes, M.A. Jack, F. Carraro and J.C. Foster, "User responses to prompt wording styles in a banking service with a Wizard of Oz simulation of word-spotting", IEE Colloquium on Advances in Interactive Voice Technologies for Telecommunications Services, IEE Digest No. 1997/147, pp.7/1-6, June 1997.

F.R. McInnes, I.A. Nairn, D.J. Attwater and M.A. Jack, "Effects of prompt style on user responses to an automated banking service using word-spotting", BT Technology Journal, vol.17, no.1, pp.160-171, January 1999 (online version).

F.R. McInnes, D.M. Anderson, M.S. Schmidt and M.A. Jack, "User perception of European network tones", Telektronikk, vol.95, no.1, pp.105-115, 1999.

F.R. McInnes, I.A. Nairn, D.J. Attwater, M.D. Edgington and M.A. Jack, "A comparison of confirmation strategies for fluent telephone dialogues", Proc. 17th International Symposium on Human Factors in Telecommunication (HFT'99), pp.81-89, May 1999 (online version).

F.R. McInnes, D.J. Attwater, M.D. Edgington, M.S. Schmidt and M.A. Jack, "User attitudes to concatenated natural speech and text-to-speech synthesis in an automated information service", Proc. 6th European Conference on Speech Communication and Technology (Eurospeech 99), pp.831-834, September 1999.

F.R. McInnes and D.J. Attwater, "Turn-taking and grounding in spoken telephone number transfers", Speech Communication, vol.43, no.3, pp.205-223, August 2004.

F.R. McInnes, N.A. Davidson and M.A. Jack, "Comparison of Chunked and Unchunked Dialogue Strategies for Spoken Credit Card Numbers in English, Italian and German", Proc. 10th International Conference on Speech and Computer (SPECOM 2005), pp.195-198, October 2005.

I.G. McKay, A.M. Sutherland and M.A. Jack, "Exploring multi-modal user interfaces in office systems", Proc. MoMuC-2, pp.??, 1995.

I.G. McKay, M.A. Jack and R. Thomson, "Report generation using multi-modal data entry for office systems: the police experience", Proc. IEE Human Factors Group Colloquium, pp.??, 1995.

I.G. McKay, M.A. Jack and R. Thomson, "Report generation using multi-modal data entry", Proc. Second Language Engineering Convention, pp.179-186, October 1995.

I.G. McKay, M.A. Jack and R. Thomson, "Multi-Modal Data Entry for Office Systems", Interfaces - the Leading Edge (IEE Professional Group C5), April 1996.

I.G. McKay, M.A. Jack, L.M. Parker, O. Villemaud, J. Andrews and J.P. Lefevre, "Teleshoppe - Usable Teleshopping with Multimedia and Virtual Reality", Proc. European Conf. on Multimedia Applications, Services and Techniques (ECMAST'96), May 1996.

I.G. McKay, C.L. Douther and M.A. Jack, "Usability Assessment of Virtual Reality Design for Electronic Commerce", in J.Y. Roger, B. Stanford-Smith and P.T. Kidd (eds), "Advances in Information Technologies: The Business Challenge", IOS Press, Amsterdam (ISBN 9051993854), pp.592-599, 1998.

D. Marshall, J.C. Foster and M.A. Jack, "User performance and attitude towards schemes for alphanumeric data entry using restricted input devices", Behaviour and Information Technology, vol.20, no.3, pp.167-188, 2001.

A. Matthews, N. Anderson, J. Anderson, & M.A. Jack, “The effects of personality and individualised product portrayals in the usability of 3D embodied conversational agents in an eBanking scenario”, International Conference on Intelligent Virtual Agents, (IVA-08), Tokyo, Japan, pp.516-517, September 2008.

H. Morton, H. McBreen and M.A. Jack, "Experimental Evaluation of the use of ECAs in eCommerce Applications: 3 studies", in Z. Ruttkay and C. Pelachaud (eds), "From Brows to Trust - Evaluating Embodied Conversational Agents", Kluwer, (ISBN 140202729X), pp.592-599, 2004.

H. Morton and M.A. Jack, "Scenario-based spoken interaction with virtual agents", Computer Assisted Language Learning, vol.18, no.3, pp.171-191, 2005.

H. Morton, N. Davidson and M. Jack, "Evaluation of a Speech Interactive CALL System", in F. Zhang and B. Barber (eds), "Handbook of Research on Computer-Enhanced Language Acquisition and Learning", IGI Global, (ISBN 1599048957), pp.219-239, 2008.

J.S. Pan, F.R. McInnes and M.A. Jack, "Improvements in extended partial distortion search and partial distortion search algorithms", Proc. Fifth Australian International Conference on Speech Science and Technology (SST-94), pp.100-105, December 1994.

J.S. Pan, F.R. McInnes and M.A. Jack, "Comparison of fast VQ training algorithms", Proc. Fifth Australian International Conference on Speech Science and Technology (SST-94), pp.106-111, December 1994.

J.S. Pan, F.R. McInnes and M.A. Jack, "Bound for Minkowski Metric Based on Lp Distortion Measure", Proc. European Conference on Speech Communication and Technology (Eurospeech 95), pp.753-756, September 1995.

J.S. Pan, F.R. McInnes and M.A. Jack, "Improved Absolute Error Inequality Criterion for Vector Quantization", Proceedings of the First Symposium of the Chinese Institute of Engineers in UK, pp.46, 1995.

J.S. Pan, F.R. McInnes and M.A. Jack, "VQ codebook design using genetic algorithms", Electronics Letters, vol.31, no.17, pp.1418-1419, 1995.

J.S. Pan, F.R. McInnes and M.A. Jack, "Application of parallel genetic algorithm and property of multiple global optima to VQ codevector index assignment", Electronics Letters, vol.32, no.4, pp.296-297, 1996.

J.S. Pan, F.R. McInnes and M.A. Jack, "Bound for Minkowski Metric or Quadratic Metric Applied to Codeword Search", IEE Proceedings on Vision, Image and Signal Processing, pp.67-71, 1996.

J.S. Pan, F.R. McInnes and M.A. Jack, "Fast Clustering Algorithms for Vector Quantization", Pattern Recognition, vol.29, no.3, pp.511-518, 1996.

J.S. Pan, F.R. McInnes and M.A. Jack, "A Genetic Algorithm for VQ Codebook Generation", Proceedings of the Second International Conference on Adaptive Computing in Engineering Design and Control, pp.319-321, March 1996.

J.S. Pan, "Improved Algorithms for VQ Codeword Search, Codebook Design and Codebook Index Assignment" (PhD thesis, University of Edinburgh), 1996.

J.S. Pan, F.R. McInnes and M.A. Jack, "VQ codevector index assignment using genetic algorithms for noisy channels", Proc. International Conference on Spoken Language Processing (ICSLP-96), pp.295-298, October 1996.

L.M. Parker and M.A. Jack, "Utilising Human Audio Visual Response for Lip Synchronisation in Virtual Environments", Proc. UK Virtual Reality Special Interest Group 1997, pp.11-22, 1997.

L.M. Parker, "An AI based Virtual Tutor for Educational Interfaces", Proc. Virtual Reality in Education and Training, 1997.

L.M. Parker, "Information Overload in Personified Verbal Multimodal Interfaces", Proc. ESCA Workshop on Interactive Dialogue in Multi-Modal Systems, pp.109-112, June 1999.

L.M. Parker and M.A. Jack, "Virtual Agents are Dangerous in Multilingual Services", Proc. UK Virtual Reality Special Interest Group Second Workshop on Intelligent Agents, pp.13-22, September 1999.

G. Peevers, G. Douglas and M.A. Jack, “A usability comparison of three alternative message formats for an SMS banking service.” International Journal of Human-Computer Studies, 66(2), pp.113-123, 2008.

G. Peevers, F. McInnes, H. Morton, A. Matthews and M.A. Jack, "The mediating effects of brand music and waiting time updates on customers' satisfaction with a telephone service when put on-hold", International Journal of Bank Marketing, vol.27, no.3, pp.202-217, 2009.

G. Peevers, and F.R. McInnes, “Laboratory studies.” In: Love, S.(Ed.), Handbook of Mobile Technology Research Methods. Nova, Hauppage NY, 2009.

R.J. Price, C.L. Douther and M.A. Jack, "An Investigation of the Effectiveness of Choreography for the Portrayal of Mood in Virtual Environments", Proc. Fourth International Conference on Autonomous Agents, pp.54-55, June 2000.

R.J. Price, C.L. Douther and M.A. Jack, "E-MOTION - Using choreographed electronic motion to create mood in virtual environments", Proc. Seventeenth Twente Workshop on Language Technology joint with First CELE Workshop on Evolutionary Language Engineering (TWLT 17 CEvoLE 1), pp.173-189, October 2000 (online copy (Word format)).

E.J. Rooney, F. Carraro, W. Dempsey, K. Robertson, M.A. Jack, N. Pattinson and A.M. Sutherland, "Multi-media speech training for hearing-impaired people: the HARP system", Proc. Second Language Engineering Convention, pp.17-24, October 1995.

E.J. Rooney, S.M. Hiller, J. Laver and M.A. Jack, "Prosodic features for automated pronunciation improvement in the SPELL system", Proc. International Conference on Spoken Language Processing (ICSLP-92), pp.413-416, October 1992.

E.J. Rooney, M. Eckert, S.M. Hiller, R. Vaughan and J. Laver, "Training consonants in a computer-aided system for pronunciation teaching", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.561-564, September 1993.

E.J. Rooney, R. Vaughan, S.M. Hiller, F. Carraro and J. Laver, "Training vowel pronunciation using a computer-aided teaching system", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.1347-1350, September 1993.

E.J. Rooney, F. Carraro, W. Dempsey, K. Robertson, R. Vaughan, M.A. Jack and J. Murray, "HARP: An autonomous speech rehabilitation system for hearing-impaired people", Fourth Symposium of the International Clinical Phonetics and Linguistics Association (ICPLA), pp.37-38, 1994 (Abstract only).

E.J. Rooney, F. Carraro, W. Dempsey, K. Robertson, R. Vaughan, M.A. Jack and J. Murray, "HARP: An autonomous speech rehabilitation system for hearing-impaired people", Proc. International Conference on Spoken Language Processing (ICSLP-94), pp.2019-2022, September 1994.

E.J. Rooney, F. Carraro, W. Dempsey, K. Robertson, M.A. Jack and J. Murray, "HARP: An autonomous speech rehabilitation system for hearing-impaired people", Proc. Institute of Acoustics, vol.16, no.5, pp.97-104, November 1994.

M.S. Schmidt, "The Pronunciation of Names in an Example Application", Onomastica Research Colloquium, pp.83-86, September 1993.

M.S. Schmidt and M.A. Jack, "A Multi-Language Pronunciation Dictionary for Proper Names and Place Names: ONOMASTICA", Proc. Language Engineering Convention, pp.125-128, July 1994 (Invited paper).

M.S. Schmidt, S. Fitt, C. Scott and M.A. Jack, "Phonetic transcription standards for European names (ONOMASTICA)", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.279-282, September 1993.

M.S. Schmidt, "Acoustic correlates of encoded prosody in written conversation" (PhD thesis, University of Edinburgh), 1995.

M.S. Schmidt, M.A. Jack and F.W.M. Stentiford, "Dialogues 2000 - Towards the introduction of best practices in the design of automated telephone services", Proc. Voice Europe 95, 1995.

M.S. Schmidt, S. Ironside, M.A. Jack and F.W.M. Stentiford, "User perspectives on the security of access data, operator handover procedures and "insult rate" for speaker verification in automated telephone services", Proc. First International Conference on Audio- and Video-Based Biometric Person Authentication (AVBPA'97), March 1997.

M.S. Schmidt, S. Ironside, M.A. Jack and F.W.M. Stentiford, "User perspectives on the security of access data, operator handover procedures and "insult rate" for speaker verification in automated telephone services", Proc. 16th International Symposium on Human Factors in Telecommunications (HFT'97), pp.41-48, May 1997.

M.S. Schmidt, M.A. Jack and F.W.M. Stentiford, "Critical issues in designing the telephony user-interface", Proc. Voice Germany 97, 1997.

C. Scott, R.J. Lickley, K. Edwards and A. Simons, "Standards for the phonetic labelling and segmentation of telephone quality speech", Proc. Institute of Acoustics, vol.14, no.6, pp.173-180, November 1992.

A. Simons and K. Edwards, "Subscriber - A phonetically annotated telephony database", Proc. Institute of Acoustics, vol.14, no.6, pp.9-16, November 1992.

A.M. Sutherland, "Speaker Verification", in R.E. Asher and J.M.Y. Simpson (eds), "The Encyclopedia of Language and Linguistics", Pergamon Press, Oxford (ISBN 0080359434), pp.4084-4092, 1994.

A.M. Sutherland and O. Andersen, "The Application of Self Learning Software to the Transcription of English Proper Names", Onomastica Research Colloquium, pp.15-18, 1994.

H.A. Sydeserff, R.J. Caley, S.D. Isard, M.A. Jack, A.I.C. Monaghan and J. Verhoeven, "Evaluation of speech synthesis techniques in a comprehension task", Speech Communication, vol.11, no.2/3, pp.189-194, 1992.

I.C. Taylor, F.R. McInnes, J.C. Foster and M.A. Jack, "User trust in talking heads as providers of information in multimedia interfaces", Proc. 16th International Symposium on Human Factors in Telecommunications (HFT'97), pp.109-116, May 1997.

I.C. Taylor, F.R. McInnes, S. Love, J.C. Foster and M.A. Jack, "Providing Animated Characters with Designated Personality Profiles", Proc. Workshop on Embodied Conversational Characters (WECC 98), pp.89-94, October 1998.

J.C. Vargas and M.A. Jack, "Cascade adaptive predictors with improved sensitivity for speech decorrelation through decomposition into exponential signals", Electronics Letters, vol.34, no.19, pp.1809-1810, September 1998.

N.A. Vergeynst, K. Edwards, J.C. Foster and M.A. Jack, "Spoken dialogues for human-computer interaction over the telephone: complexity measures", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.1415-1418, September 1993.

M.N. Vieira, "Automated Measures of Dysphonias and the Phonatory Effects of Asymmetries in the Posterior Larynx" (PhD thesis, University of Edinburgh), 1997.

M.N. Vieira, F.R. McInnes, M.A. Jack, A.G.D. Maran, C. Watson and M. Little, "Methodological aspects in a multimedia database of vocal fold pathologies", Proc. European Conference on Speech Communication and Technology (Eurospeech 95), pp.1867-1870, September 1995.

M.N. Vieira, A.G.D. Maran, F.R. McInnes and M.A. Jack, "Detecting arytenoid cartilage misplacement through acoustic and electroglottographic jitter analysis", Proc. International Conference on Spoken Language Processing (ICSLP-96), pp.741-744, October 1996.

M.N. Vieira, F.R. McInnes and M.A. Jack, "Analysis of the effects of electroglottographic baseline fluctuation on the F0 estimation in pathological voices", Journal of the Acoustical Society of America, vol.99, pp.3171-3178, 1996.

M.N. Vieira, F.R. McInnes and M.A. Jack, "Robust F0 and jitter estimation in pathological voices", Proc. International Conference on Spoken Language Processing (ICSLP-96), pp.745-748, October 1996.

M.N. Vieira, F.R. McInnes and M.A. Jack, "Comparative Assessment of Electroglottographic and Acoustic Measures of Jitter in Pathological Voices", Journal of Speech, Language and Hearing Research, vol.40, pp.170-182, February 1997.

M.N. Vieira, F.R. McInnes and M.A. Jack, "On the influence of laryngeal pathologies on acoustic and electroglottographic jitter measures", Journal of the Acoustical Society of America, vol.111, no.2, pp.1045-1055, February 2002.

C.S. Weir, J.N. Anderson and M.A. Jack, “On the role of metaphor and language in design of third party payments in eBanking: Usability and quality.” International Journal of Human-Computer Studies, Volume 64, Issue 8, pp.770-784, August 2006.

C.S. Weir, I.G. McKay and M.A. Jack, “Functionality and usability in design for eStatements in eBanking services” Interacting with Computers vol. 19(2) pp.241-256, March, 2007.

C.S. Weir, G.Douglas, M. Carruthers & M.A. Jack “User perceptions of security, convenience and usability for eBanking authentication tokens”, Journal of Computers and Security, Volume 28(1), pp.47-62, February 2009.

C.S. Weir, G. Douglas, T. Richardson, M.A. Jack, “Usable security: user preferences for authentication methods in eBanking and the effects of experience.” Interacting with Computers, In Press, Available Online October 2009.

J. Wilkie, M.A. Jack and P.J. Littlewood, "Design of System-Initiated Digressive Proposals for Automated Telephone Banking Dialogues", Proc. International Conference on Spoken Language Processing (ICSLP-02), pp.1493-1496, September 2002.

J. Wilkie, M.A. Jack and P.J. Littlewood, "System-initiated digressive proposals in automated human-computer telephone dialogues: the use of contrasting politeness strategies", International Journal of Human-Computer Studies, vol.62, pp.41-71, 2005.

J. Wilkie, F.R. McInnes, M.A. Jack and P.J. Littlewood, "Hidden menu options in automated human-computer telephone dialogues: dissonance in the user's mental model", Behaviour and Information Technology, vol.26, no.6, pp.517-534, 2007.

B.J. Williams and S.M. Hiller, "The question of randomness in English foot timing: a control experiment", Journal of Phonetics, vol.22, pp.423-439, 1994.

E.J. Woodhams and M.A. Jack, "The effect on locus of control of webguides and chatbots in online banking", Proc. Third International Conference on Internet Computing, vol.3, pp.740-743, June 2002.

A.A. Wrench, M.A. Jack, J. Laver, M.S. Jackson, D.S. Soutar, A.G. Robertson, J. MacKenzie Beck, "Objective speech quality assessment in patients with intra-oral cancers: voiceless fricatives", Proc. International Conference on Spoken Language Processing (ICSLP-92), vol.2, pp.1071-1074, 1992.

A.A. Wrench, M.S. Jackson, M.A. Jack, D.S. Soutar, A.G. Robertson, J. MacKenzie Beck and J. Laver, "A speech therapy workstation providing visual feedback of segmental quality", Proc. ESCA Workshop on Speech and Language Technology for Disabled Persons, pp.133-136, May 1993.

A.A. Wrench, M.S. Jackson, M.A. Jack, D.S. Soutar, A.G. Robertson, J. MacKenzie Beck and J. Laver, "A speech therapy workstation for the assessment of segmental quality: voiceless fricatives", Proc. European Conference on Speech Communication and Technology (Eurospeech 93), pp.219-222, September 1993.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Improved algorithms for speech recognition in noise using lateral inhibition and SNR weighting", Proc. European Conference on Speech Communication and Technology (Eurospeech 95), pp.461-464, September 1995.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Robust speech pulse detection using adaptive noise modelling", Electronics Letters, vol.32, no.15, pp.1350-1352, July 1996.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Lateral inhibition net and weighted matching algorithms for speech recognition in noise", IEE Proceedings on Vision, Image and Signal Processing, vol.143, no.5, pp.324-330, October 1996.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Robust speech pulse detection using adaptive noise modelling and non-stationarity measure", Proceedings of IEEE Third Workshop on Interactive Voice Technology for Telecommunications Applications (IVTTA-96), pp.69-72, 1996.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Use of a reliability coefficient in noise cancelling by neural net and weighted matching algorithms", Proc. International Conference on Spoken Language Processing (ICSLP-96), pp.2297-2300, October 1996.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Weighted Matching Algorithms and Reliability in Noise Cancelling by Spectral Subtraction", Proc. International Conference on Acoustics, Speech, and Signal Processing (ICASSP-97), pp.1171-1174, 1997.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Spectral Subtraction and Mean Normalization in the Context of Weighted Matching Algorithms", Proc. European Conference on Speech Communication and Technology (Eurospeech 97), pp.1411-1414, 1997.

N.B. Yoma, "Speech Recognition in Noise Using Weighted Matching Algorithms" (PhD thesis, University of Edinburgh), 1998.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Weighted Viterbi Algorithm and State Duration Modelling for Speech Recognition in Noise", Proc. International Conference on Acoustics, Speech, and Signal Processing (ICASSP-98) (ISBN 0-7803-4428-6), pp.709-712, 1998.

N.B. Yoma, F.R. McInnes and M.A. Jack, "Improving Performance of Spectral Subtraction in Speech Recognition Using a Model for Additive Noise", IEEE Transactions on Speech and Audio Processing, vol.6, no.6, pp.579-582, 1998.

N.B. Yoma, F.R. McInnes, M.A. Jack, S.D. Stump and L.L. Ling, "On Including Temporal Constraints in Viterbi Alignment for Speech Recognition in Noise", IEEE Transactions on Speech and Audio Processing, vol.9, no.2, pp.179-182, February 2001.